Faqs

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Please note: This agreement is made directly between your driving instructor and yourself, and is effective from your first driving lesson.
1. Payment for all lessons is always one week in advance.
2. All block booking payments are non refundable. In exceptional circumstances and at the instructor's discretion any refunds that are to be made should be directly with the instructor.
3. If you have chosen to undertake driving tuition this agreement is between you and your driving instructor.
4. The following applies to all Block Bookings and promotional offers: There cannot be a break between the lessons of more than 2 weeks; otherwise the remaining lessons will be forfeited. Abuse of these offers will result in the remaining lessons being revoked without possibility of a refund. (This does not affect your statutory rights.)
5. The driving school allows 15 minutes waiting time for the instructor, due to unforeseen delays such as traffic etc.
6. In the event of a mechanical breakdown of the vehicle in which you have been learning to drive, or for any other reason, the instructor reserves the right to rearrange a driving lesson to a time convenient too both you and the instructor.
7. The driving instructor cannot be held responsible for any driving tests postponed or cancelled by the Driving Standards Agency.
8. Cancellations should be made directly with the instructor, 48 hours prior to the lesson appointment, otherwise the lesson will be chargeable.
9. We reserve the right to refuse a driving lesson or terminate a driving lesson should the driver be under the influence of alcohol or any other substances that would contravene road safety.
10. A test can only be booked with the full consent of the driving instructor. We reserve the right to withdraw our cars for tests without notice should the instructor consider that you are not at test standard.
11. All lessons to be taken continuously with no more than an agreed 2 weeks break in lessons. The offer will not apply to those individuals who book a test without the instructor's prior knowledge.
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There is no minimum or maximum amount. It will be largely dependent on your own aptitude and personal rate of learning ability. This is where taking professional training from a DSA (Driving Standards Agency) Approved Driving Instructor is the best course of action, particularly if you have little or no previous experience of driving. but to give an estimate i would say about 65 hours
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we work to suit your needs so book early to get the time you want
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120 minutes phone for more details please call
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Yes, you can, and probably should, as the practical experience will help you understand the questions and answers contained in the theory test. Likewise what you study for the theory test will also be very helpful in your practical lessons.
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It will depend on the discretion of your Driving Instructor. Most will allow this but will probably want your first lesson to be taken in their driving school car, so as to assess your current driving ability and level you have reached.
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Yes, but when you pass your practical driving test in an automatic this will be the only type of vehicle that you will be entitled to drive. Whereas if you pass your practical driving test in a vehicle which has a manual gearbox you are then entitled to drive both automatic or manual gearbox vehicles unaccompanied.
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Follow this link to the Driving Standards Agency. This link and more useful links for the Learners link can be reached via the 'Learners link' on the left-hand side of this page.
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You go out for at least six hours of extra tution including motorways. At the end I send off the paperwork to the DSA and you will get your Pass Plus certificate, not to mention extra life skills for your safety.
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YES! From Part 1, which is the theory part, all books and discs provided. Part 2 is your driving ability - you must not get more than six faults - a very high standard. It lasts approx 1hr. Part 3 is essentially your ability to teach you will need at least 60 hrs, training done one to one to a high standard. You can take out a trainee license to help you get the experience you will need. I pay for your first test in each of the phases 1, 2 & 3, and will give you your lessons when you need them
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yes but you must have passed your theory you may wait up to three weeks for a test date,
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yes we must get 48 hours notice are we will charge
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no the test fee goes to the dsa you will still be charged for at least 2 hours dependant on where you take your test and yes you will use our car,
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No we only use manual cars
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you will have to resit your test again as a learner that also includes your theory test
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we cover all of the north east at this moment in time that includes Gateshead felling benwell teams wreckenton ,
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the first lesson should be to get you so your are familliar with the car and all the controls also so you can actually get to do some moving off and stoping, your instructor should ask to see your license and check your eye sight by asking you to read a registration plate at a distance of about 20 meters try to relax and enjoy it ,
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if you fail dont worry try again ,not everybody passes first time not even at lowfell driver training and you will benefit from the extra tution ,
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the answer to that is 10 working days so you can practise where you went wrong so do exactly that get some more lessons booked in so you feel more confident next time,
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try going to your doctors about a week before your test and explain to them how you feel and they maybe able to help do not just take something from a friend as you may react differently ,
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yes we do cover birtley durham consett stanley ryton newcastle south shields north shields gateshead whickham wallsend byker walker heaton gosforth jesmond just ask
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yes you can school college just let your instructor know in advance
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yes so even if you have an instructor why not try a mock test with us
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yes you can get a voucher for as little as one lesson so make someone happy buy one today
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yes you can get a reciept and you should sign for you lesson
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then the dsa will rebook your test and may refund you for up to two hours
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you should only book your test if your instructor says you are ready and he has that date available for you if not then its not his fault
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your lessons will be valid for 2weeks from the date of your last lesson ,so please let us know if you are taking a break otherwise they will be void thanks
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You can apply for your Licence up to 3 Months before you turn 17
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You can accumulate points on your Provisional licence, if you have more than 6 points on your provisional licence, then your licence will be revoked under the new driver act
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From 23rd January 2012, the Driving Standards Agency is making changes to the UK driving Theory Test. From this date onwards, the DSA will add new multiple-choice Theory Test questions to the test. The DSA will not let anyone publish these new Theory Test questions, so they will not appear in any product, nor on any website. However, the DSA will continue to release official DSA Theory Test revision questions, and these will be published in all Driving Test Success products.
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During the driving test the examiner is looking to make sure a test candidate fulfils the criteria below. To pass your driving test you will have to drive to what is known as level 5 standard i.e.

you must be able to carry out all required driving skills consistently and without any prompting.

Controls
All the controls such as foot pedals, gear stick and steering should be handled smoothly. You should:

make proper use of the accelerator and clutch to make a smooth start
always press down on the clutch before stopping
select the correct gear to match the road and traffic conditions
change gear in good time but not too soon before a hazard
don't allow the vehicle to coast by running in neutral or with the clutch depressed
avoid looking at the gear stick when changing gear
use the foot brake smoothly and progressively
brake in plenty of time for any hazard
make full use of the parking brake where necessary
steer the vehicle as smoothly as possible
avoid harsh steering or steering too early or too late
Moving Away
The test candidate should move away safely, under control, on the level, from behind a parked car and where practicable, on a hill, with the correct observations.

Emergency Stop
Even and progressive braking should be demonstrated. There should be no locking of the wheels. In wet weather conditions the candidate should understand that the stopping distance could be doubled.

Reverse To The Left or Right
Should be executed under full control and with reasonable accuracy. Good all-round observation is essential as is responding correctly to other road users.

Turn In The Road
Must be executed under full control. Good all-round observation is essential as is responding correctly to other road users and good low speed control of the vehicle.

Reverse Parking
Must be executed under full control. Good all-round observation is essential as is responding correctly to other road users.

Use of Mirrors
Mirrors should be used regularly and the candidate must be aware of the presence of others in their blind spots. Early use of mirrors should be made before signalling, changing direction, changing speed and as part of the mirror-signal-manoeuvre routine.

Signaling
The candidate must give signals clearly and in good time to warn other road users of intentions in accordance with the Highway Code. Signals should be cancelled after any manoeuvre has been completed.

Response To Signs and Signals
The candidate must understand and be able to react to all traffic signs and road markings; check when proceeding through green lights, and respond to signals given by police officers, traffic wardens, school crossing patrols and all other road users.

Use Of Speed
Safe and reasonable progress should be made according to the road, weather and traffic conditions, the road signs and speed limits. Candidates should always be able to stop within the distance they can see to be clear.

Following Distance
The candidate must maintain a safe distance from the vehicle ahead in all conditions, including when stopping in traffic queues.

Maintaining Progress
Appropriate speeds must be maintained and the type of road, the speed limit, the type and density of traffic, the weather and visibility must be taken into account. A safe approach to all hazards should be demonstrated without being over-cautious. All safe opportunities to proceed at junctions should be taken.

Junctions
The correct procedure must be demonstrated at all types of junctions. The mirror-signal-manoeuvre routine must also be demonstrated, as should good all-round observations and safe response to other road users. You should also:

judge the correct speed when approaching a junction
position your vehicle correctly
use the correct lane
if turning right, keep as near to the centre of the road as is safe
avoid cutting the corner when turning right
if turning left, keep over to the left and do not swing out
watch for cyclists and motorcyclists coming up on your left and pedestrians who are crossing
make effective observation before moving into a junction and make sure it is safe before proceeding
Judgment
A candidate must show correct response when dealing with other road users including overtaking, meeting oncoming traffic and turning across traffic. Other road users should not be made to slow down, swerve or stop. When overtaking:

overtake only if it is safe to do so
allow enough room when overtaking a vehicle; cyclists/motorcyclist should be given the same room as a car
avoid cutting in too early after overtaking
Positioning
The correct road position should be maintained at all times according to the type of road, the direction being taken and the presence of parked vehicles. In normal driving conditions you should position the car well to the left.

Clearance To Obstruction
The candidate should allow plenty of room when passing stationary vehicles and other obstructions that may be obscuring pedestrians.

Pedestrian Crossings
The correct type of crossing should be recognized and the correct procedure demonstrated. You should:

at zebra crossings slow down and stop if anyone is waiting to cross
give way to pedestrians on a pelican crossing when the amber lights are flashing
give way to cyclists as well as pedestrians on a toucan crossing and act correctly at puffin crossings
Position For Normal Stops
The candidate should select a safe and legal place to stop without causing inconvenience or obstruction to other road users.

Awareness and Planning
The candidate should think and plan ahead and anticipate the actions of other road users, should demonstrate safe attitudes when dealing with vulnerable roads users such as pedestrians, cyclists, motorcyclists and horse riders and think and plan ahead so that they can:

judge what other road users are going to do
predict how their actions will affect you
react in good time
Ancillary Controls
An understanding of the function of all controls and switches, especially those relating to road safety, should be shown. The candidate should be able to access all controls without having to look down to locate them.

Moving Away
The test candidate should move away safely, under control, on the level, from behind a parked car and where practicable, on a hill, with the correct observations.

Emergency Stop
Even and progressive braking should be demonstrated. There should be no locking of the wheels. In wet weather conditions the candidate should understand that the stopping distance could be doubled.

Reverse To The Left or Right
Should be executed under full control and with reasonable accuracy. Good all-round observation is essential as is responding correctly to other road users.

Turn In The Road
Must be executed under full control. Good all-round observation is essential as is responding correctly to other road users and good low speed control of the vehicle.

Reverse Parking
Must be executed under full control. Good all-round observation is essential as is responding correctly to other road users.

Use of Mirrors
Mirrors should be used regularly and the candidate must be aware of the presence of others in their blind spots. Early use of mirrors should be made before signaling, changing direction, changing speed and as part of the mirror-signal-manoeuvre routine.

Signaling
The candidate must give signals clearly and in good time to warn other road users of intentions in accordance with the Highway Code. Signals should be cancelled after any manoeuvre has been completed.

Response To Signs and Signals
The candidate must understand and be able to react to all traffic signs and road markings; check when proceeding through green lights, and respond to signals given by police officers, traffic wardens, school crossing patrols and all other road users.

Positioning
The correct road position should be maintained at all times according to the type of road, the direction being taken and the presence of parked vehicles. In normal driving conditions you should position the car well to the left.

Judgment
A candidate must show correct response when dealing with other road users including overtaking, meeting oncoming traffic and turning across traffic. Other road users should not be made to slow down, swerve or stop. When overtaking:

overtake only if it is safe to do so
allow enough room when overtaking a vehicle, cyclists/motorcyclist should be given the same room as a car
avoid cutting in too early after overtaking
Clearance To Obstruction
The candidate should allow plenty of room when passing stationary vehicles and other obstructions that may be obscuring pedestrians.

Pedestrian Crossings
The correct type of crossing should be recognized and the correct procedure demonstrated. You should:

at zebra crossings slow down and stop if anyone is waiting to cross
give way to pedestrians on a pelican crossing when the amber lights are flashing
give way to cyclists as well as pedestrians on a toucan crossing and act correctly at puffin crossings
Position For Normal Stops
The candidate should select a safe and legal place to stop without causing inconvenience or obstruction to other road users.

Awareness and Planning
The candidate should think and plan ahead and anticipate the actions of other road users, should demonstrate safe attitudes when dealing with vulnerable roads users such as pedestrians, cyclists, motorcyclists and horse riders and think and plan ahead so that they can:

judge what other road users are going to do
predict how their actions will affect you
react in good time
Ancillary Controls
An understanding of the function of all controls and switches, especially those relating to road safety, should be shown. The candidate should be able to access all controls without having to look down to locate them.

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Car Engine Problems
Q. When driving I can hear a heavy knocking noise coming from the engine. What's the problem?
A. It is probably due to worn engine bearings. If this is the case they will have to be replaced.


Q. When driving I can hear a hissing noise coming from the engine. Does my car have a problem?
A. Yes. There is a leak in either the intake manifold or one of it's associated parts. If so you will need to get the gasket tightened or even replaced.


Q. I am driving the car as I normally do but there feels like there is a lot power. What's the problem?
A. The ignition timing is faulty and will need to be looked at by a mechanic.


Q. When running the engine vibrates violently and lacks power. What could be the cause?
A. A misfire in one of the cylinders. To resolve the problem a ignition coil will have to be replaced.


Car Starting Problems
Q. I try to start my car but the engine won't start. When I turn the key in the ignition I hear a clicking noise. What should I do?
A. Turn on the headlights. If they don't work then it the problem is a flat battery.


Q. My car won't start. The lights are all working however.
A. The problem is more serious. It could be a problem with the starter motor. You will need to call a mechanic.


Car Pedal Problems
Q. When I brake I feel a vibrating/pulsating sensation through the brake pedal. Is there something wrong.
A. If your car has ABS then no. ABS will produce such a sensation when braking hard. If your car has no ABS then be concerned it could be that your brake disc are damaged.


Q. When accelerating I can hear a squealing noise. What is this?
A. The likely cause is a loose alternator belt. Such a problem needs fixing quickly as it can lead to an engine overheating or a flat battery.


Q. When pressing down on the brake pedal it feels less solid and more springy than it used to. Is there a problem?
A. Yes. It is likely that air has got into the brake system. To fix the problem your brakes will need to be bled.


Q. When I accelerate the revs increase but the car doesn't speed up. What's happening?
A. Your clutch has slipped and will need to be mended by a mechanic.



Q. When I engage the clutch pedal it feels springy & when I try and engage first gear I hear a grating noise. What's wrong?
A. Air has got into the hydraulic system and needs to be bled.


Exhaust Car Problems
Q. The exhaust on my car has started to make a lot of noise. What can the cause be?
A. There is likely to be a hole in the exhaust system which is letting exhaust fumes out before they reach the back end of the exhaust pipe. This can be a serious problem so take your car to a mechanic as soon as you can.


Q. Occasionally when I have been waiting in traffic for a while a cloud of blue smoke is expelled from my exhaust. Is this a problem?
A. Yes. The engines pistons, piston rings or valves are probably worn and need replacing. Get a mechanic to have a look.



Other Car Problems
Q. There is a small crack in my windscreen. Will I need to get the whole window replaced?
A. If the crack is smaller than 2.5cm, is at least 5cm from the edge and is not in the driver's immediate vision then no. The crack can be fixed, but get it fixed as soon as you can as cracks can easily get bigger.


Q. The bulbs in my car lights are always blowing. Why?
A. Your alternator voltage is set too high. This can actually be quite dangerous as the battery gives off explosive hydrogen gas if it is being overcharged so take your car to a mechanic ASAP.


Q. When I turn corners I hear a knocking noise coming from my wheels. What is this?
A. The CV joints are worn and need replacing. An easy job for a mechanic.


Q. My car has started to bounce a lot more than it used to when driving over bumps in the road. What is causing this?
A. Your shock absorbers are needing to be replaced.


Q. I have noticed white powder around the car battery. Should I be worried?
A. Yes. The powder could be caused by the alternator overcharging the battery. This can prove to be quite dangerous and should be checked by a mechanic immediately.


Q. When driving I can feel vibrations through the steering wheel or seat or floor. What's wrong?
A. The wheel balance is out. A mechanic will need to look into it.


Q. There is uneven front tyre wear.
A. The front wheel tracking may be out. Get your steering checked by a mechanic.
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we do not give refunds make sure the course is the one you want
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0191 660 7247

0754 486 8991

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